Privacy Policy

SMS AND TEXT MESSAGING

LaundryClik may collect your mobile phone number when you create an account, place an order, request services, communicate with a laundry or dry-cleaning provider, or otherwise choose to receive text messages from LaundryClik.

Your phone number will be used exclusively to send messages you have opted-in to receive based on your consent. We do not sell or share your personal information with third parties.

PHONE NUMBER PRIVACY POLICY

We respect your privacy and are committed to protecting your personal information.

Use of Information: We use your phone number to send SMS messages regarding your inquiry and customer care-related topics.

Mobile phone information or opt-in data collected will not be shared, sold, or disclosed to third parties or affiliates for marketing purposes.

Opt-Out: Reply "STOP" to unsubscribe or "HELP" for assistance.

Message Disclosures: Message frequency varies. Message and data rates may apply.

Data Security: Your data is protected and retained only as needed.

Depending on the services you use and the consent you provide, messages may include order confirmations, pickup and delivery updates, scheduling information, payment notifications, account or security alerts, customer support communications, service updates, and promotional or marketing messages.

CONSENT TO RECEIVE TEXT MESSAGES

By providing your mobile phone number and opting in to receive text messages from LaundryClik, you consent to receive SMS or MMS messages at the mobile number you provided.

Consent to receive marketing or promotional text messages is not a condition of purchasing any goods or services from LaundryClik.

Message frequency may vary. Message and data rates may apply.

Some messages may be sent using automated technology. Where required by applicable law, LaundryClik will obtain appropriate consent before sending automated marketing or promotional text messages.

MOBILE INFORMATION AND SMS PRIVACY

LaundryClik does not sell or rent your mobile phone number, SMS opt-in information, or SMS consent information.

LaundryClik does not share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We may use service providers that perform services on our behalf and are necessary to operate and deliver our text messaging services, including telecommunications carriers and messaging service providers. These service providers may process information only as necessary to provide services to LaundryClik and are not permitted to use your SMS opt-in information for their own marketing or promotional purposes.

SMS opt-in data and consent will not be sold, rented, or shared with third parties for their own marketing or promotional purposes.

Your phone number will be used exclusively to send you messages you have opted to receive based on your consent. We do not sell or share your personal information with third parties.

OPTING OUT

You may opt out of receiving text messages at any time by replying STOP to a message from LaundryClik. After opting out, you may receive a final confirmation message indicating that you have been unsubscribed.

You may reply HELP for assistance or contact LaundryClik using the contact information provided in this Privacy Policy.

Opting out of promotional or marketing text messages will not prevent LaundryClik from sending non-marketing communications that are necessary to provide a service you specifically request, where permitted by applicable law.

INFORMATION WE MAY COLLECT

When you participate in LaundryClik's text messaging program, we may collect your mobile phone number, SMS opt-in or opt-out status, the date and method of your consent, messages sent to or received from LaundryClik, message delivery information, and information reasonably necessary to provide customer support, operate our messaging services, prevent fraud, or comply with applicable law.

We may retain records of your consent and messaging preferences as reasonably necessary to document and manage your communication preferences and comply with applicable requirements.

CARRIERS AND MESSAGE DELIVERY

Wireless carriers are not responsible for delayed or undelivered messages. Availability of SMS and MMS services may depend on your wireless carrier, device, and service plan.

CHANGES TO SMS COMMUNICATIONS

LaundryClik may modify or discontinue its text messaging program at any time. Material changes affecting how personal information is collected, used, or disclosed through the program will be reflected in this Privacy Policy as required by applicable law.