How can we help?
Find answers by role, or browse our top topics. If you still need help, our support team is one message away.
For customers
Booking a pickup, choosing a service, tracking an order, changing a delivery window, and reporting a problem.
For laundry businesses
Listing your business, completing verification, setting pricing and capacity, managing drivers, and receiving payouts.
For drivers
Accepting tasks, route order, proof of pickup and delivery, and how driver payment works.
Top topics
How pricing is calculated, what same-day availability depends on, how refunds and disputes are handled, and how business verification works.